Wine Insiders
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Wine Insiders Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wine Insiders has 3.3 star rating based on 30 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Wine Insiders to a friend or colleague.
- Rating Distribution
Pros: Have some decent wines for ok prices, Prices i paid for certain wines during sales, Good wine.
Cons: Shipping delays, Csr wait time and snobbishness, Difficult to communicate with.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wine Insiders has 3.3 star rating based on 30 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Wine Insiders to a friend or colleague.
- Rating Distribution
Pros: Have some decent wines for ok prices, Prices i paid for certain wines during sales, Good wine.
Cons: Shipping delays, Csr wait time and snobbishness, Difficult to communicate with.Recent recommendations regarding this business are as follows: "Check your sales tax amount", "Have a lot of time if you’re calling, wine selections, and prices are great.", "Be aware of limitations.", "Use Wine Isiders!", "Get help. This crew is ready and able.".
Most users want Wine Insiders to offer a solution to their issues.
Review authors value the most Price Affordability and Reliability. The price level of this organization is low according to consumer reviews.
Media from reviews
Top Wine Insiders Reviews
"This was a gift for my mom and she has passed away"
When I called I was immediately connected to multiple solicitations. Ranging from fall alerts, car insurance, homeowners insurance, direct tv and Medicare...
"Overcharging Sales Tax"
I've been a customer for several years and was mostly satisfied. Sometimes the wine selections were sparse, but generally it was fine and the prices fair....
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bennett, Colorado
Overcharging Sales Tax
User's recommendation: Check your sales tax amount
This was a gift for my mom and she has passed away
When I called I was immediately connected to multiple solicitations. Ranging from fall alerts, car insurance, homeowners insurance, direct tv and Medicare discounts.I called at 14:04pm at 12:15pm I hung up thinking it was a wrong number even though the greeting was welcome to wine insiders.
This happened a couple of attempts later and researching other possible numbers to call. I finally got an agent. She explained this is how you keep people in que to be answered. This method is very annoying and misleading.
Please consider music with the occasional interruption to say either where customers are in que or the estimated wait time.
I had no idea I was waiting for a representative during any of this. My time is valuable, as is the time of other customers, and I didn't appreciate
all of those solicitations.
Respectfully,
Johnna Anderson
- Reasonable price
- Good wine
- Difficult to communicate with
Preferred solution: Just getting rid of the immense number of solicitations while on hold, and actually lowering I’m on hold instead of part of a spam call.
User's recommendation: Have a lot of time if you’re calling, wine selections, and prices are great.
Blackwood, New Jersey
Dyplicate order
User's recommendation: Be aware of limitations.
Pompano Beach, Florida
I was charge $106 on my American Express card for a case of wine that was never delivered
User's recommendation: Use Wine Isiders!
Grandview, Texas
Not sure I got my first order 45% off
User's recommendation: Get help. This crew is ready and able.
Lancaster, New York
To be placed on email
- Have some decent wines for ok prices
Lancaster, New York
To be placed on email
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Danville, Virginia
Wine Insiders - Review in Beverages category from Danville, Virginia
User's recommendation: Very reputable. I be would not hesitate to order wine from this company. They were also extremely easy & quick to contact via phone—no holding.
Gainesville, Florida
Delivery lost when guarantees
User's recommendation: The cautious
Gainesville, Florida
I’m upset
User's recommendation: Bing customer service oriented
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor customer service
Preferred solution: Full refund
User's recommendation: Don't order
New York, New York
Not continuing to receive your promotional emails
User's recommendation: Good company in which to order and good delivery.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bloomington, Illinois
I didn't receive 3 gift bags in order975****
Preferred solution: the wine gift bags
User's recommendation: the wines so far are good
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Chattanooga, Tennessee
Pissed consumer
Staten Island, New York
Website was down
Wrong shipping address
- Have some decent wines for ok prices
Preferred solution: Let the company propose a solution
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